FAQs

  • Travel advisors still play a crucial role in the travel industry, and their expertise and services continue to be highly valuable to clients. While technology has made it easier for travelers to book certain aspects of their trips online, travel advisors bring first-hand knowledge, a high- touch experience, unmatched connections around the world, and in-destination support.

    Researching and planning a trip to a new or unfamiliar destination is complex and time consuming. Think of a travel advisor like you would an accountant, or any other professional service provider that you utilize. You can file your taxes online, but you may miss filing deadlines or deductions or you may get audited. If you work with an accountant they will take care of all of this. Similarly, there can be so many unpredictable scenarios with travel. It is my job as your travel advisor to create a seamless itinerary and travel experience. Each trip I plan is custom-designed to meet your travel needs and style. I do not sell pre-planned or mass-market packages. I listen closely to my clients and tailor each trip to include the best experiences, amenities and overall value.

  • I am compensated for my time and expertise in two ways: planning fees and commissions from partners. My ultimate goal is to provide you the best value and that comes in two forms- giving you the most valuable and meaningful experiences and the most value in your accommodations. I am always on lookout for unique experiences that will best suite clients and the opportunities to add value in the form of upgrades, perks and amenities. Planning fees ensure the mutual advisor/client commitment so that you know I am going to work in your best interest and not just book the highest commission. In return, I know that you are committed to the services provided by Windward and Crown.

  • By charging a planning fee, we can dedicate the necessary time and attention to detail to curate a personalized itinerary tailored to your preferences. Our goal is to save you time, provide you with peace of mind, and ensure a seamless trip from start to finish. Our planning fees are calculated based on the complexity of the trip. This includes the trip length and number of travelers and trip complexity.

  • A lot of the fun is researching and creating anticipation for the destination before traveling. As travel agents, our goal is to enhance your travel experience and provide you with expert advice, personalized recommendations, and insider knowledge that you may not find on your own. We consider this a collaborative experience and want you to be as much involved in the process as you desire. To ensure a consistent experience for every client, we have a streamlined process for planning and communication, but we always welcome and value your questions and input throughout that process.

  • Our goal is to ensure that you have the best experience possible that is perfectly matched to your vision and interests. There are many times that we do have access to negotiated rates, but the real value is in how we can save you time, stress and frustration both prior to traveling AND while actually in the destination. If you’re looking for a custom-made seamless planning and travel experience, we would love a chance to show you the difference of working with a travel advisor!

  • As travel advisors, our focus is on curating comprehensive travel experiences rather than just providing individual component prices. We take a holistic approach to trip planning, considering various factors such as accommodations, transportation, activities, and additional services to create a seamless itinerary tailored to your preferences. By bundling these components together, we can leverage our industry relationships to secure the best overall value and experience for your trip.

  • If you are looking for options with shared space (like a living room or kitchen), we work with partners to find vetted villas, apartments, and/or hotels that meet your needs. We do not work with properties that are individually managed. We are unable to stand behind the quality and safety of individually owned properties.

    I can best serve clients when working in the 4 and 5 star space. Through my global supplier partners I can add value not always found online. My portfolio includes hotels, villas, apartment and private home rentals around the world. I have in-destination partners who I collaborate with to customize all of your trip details and they are on-hand while you are traveling to assist as needed.

  • Through our preferred partners we can frequently add valuable upgrades, perks and amenities to your booking. This can vary across properties and destinations but typically includes a combination of the following: Complimentary room upgrades, Spa and resort credits, Airport transfers, Free daily breakfast, VIP welcome amenities, And more…

  • Windward and Crown Travel is a boutique travel company. We are affiliated with and supported by Departure Lounge, one of the most distinctive agencies in the global travel industry. We have personal relationships and top priority with all of our Departure Lounge preferred providers. Windward and Crown is also a Virtuoso Certified Travel Advisor, included in the top luxury consortium in the world. Virtuoso has a portfolio of 1,700+ preferred partners including top hotels, cruise lines, tour operators, and more. Through Departure Lounge and Virtuoso we are able to use our global connections to plan the most memorable experiences while getting the best value for our clients’ time and money. You can anticipate the highest levels of service throughout your trip.

  • Through our preferred partners we can frequently add valuable upgrades, perks and amenities to your booking. This can vary across properties and destinations but typically includes a combination of the following: Complimentary room upgrades, Spa and resort credits, Airport transfers, Free daily breakfast, VIP welcome amenities, And more…

  • Feel free to contact me directly at moc.nworcdnadrawdniw%40mik

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